Updates

Otter Product Updates – February 5, 2025

Feb 05, 2025 | 2 min read

Get a clearer view of your payouts

The Payouts report of the Financials app has been updated to make it easier for you to understand where your money’s coming from. You can now filter by payout ID, store, or sales channel. A new Otter balance summary shows you how much you can expect to be paid out from Otter channels (POS and Online Ordering). More robust order details allow you to trace taxes, tips, and more. Learn more here.

Fire items on the fly

Bump orders on your Otter KDS and prioritize them to be cooked and assembled. Simply long press on an order and then tap “On the fly” at the bottom of the order card. This will move it to the front of the queue. See how Otter’s affordable KDS solution makes your kitchen more efficient: https://www.tryotter.com/kds

Monitor all your devices

The new Devices app for Otter POS users shows you all your connected devices, including POS terminals, printers, and card readers. It alerts you if any of them are offline, unpaired, or have weak signal strength so you can keep your business up and running smoothly.

Track sales more quickly

The enhanced Analytics applet in your Otter tablet or POS terminal is your quick look into your sales. Its daily summary helps you review what happened in the last few days to give you an instant overview of how your business is doing that week.

Reprint customer tickets and receipts

Need an extra copy of a receipt? You can now reprint a customer ticket or a payment receipt right from the Orders app.

Stay informed of store status changes

The new storefront history provides a detailed log of all the changes that happened with your online stores. Track down what caused them to be paused or unpaused. Tap the history button on the upper right-hand side of the Storefronts applet of your Otter tablet or POS terminal.

See orders by cashier and more

New filters in your Orders app let you filter orders by cashier, payment status, channel, type, and more. Just tap the filter icon at the top of the orders list.

Feb 05, 2025

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