Enterprise Restaurant Management

Modernize your enterprise tech stack

Multi-location restaurants, meet multi-channel restaurant management. From online to in-store & more, Otter’s Restaurant Operating System is your chain’s single source of truth.

Otter powers 275k+ customers across the globe

Our Restaurant Operating System serves thousands of restaurants in over 40 countries. We know what multinational businesses need for sustainable revenue.

Manage all your locations from one tablet

10 locations? 1,000 locations? 10,000 locations? It doesn’t matter what size your business is. Otter makes it easy to succeed, profit, and grow – all from a single place.

100+ POS integrations and partners

As a leader in restaurant tech, we have a wide variety of powerful connections. Use Otter’s range of 100+ POS add-ons to make our system your own. 

1 billion+ orders processed – online and off

We’ve fulfilled more than a billion orders across delivery apps, in-house dining, and more. When you use Otter, bringing your digital and real-world sales together is simple.

Why choose Otter?

Otter was built for enterprise businesses like yours. Our digital restaurant solutions strengthen sales, orders, and profits across all your locations. Give your guests a consistently seamless experience to keep them coming back for more.

Powerful multi-location menus

Add nested modifiers, images & descriptions, and regional prices to all your locations’ menus in minutes.

All reports in one view

Take control of your adjustments, commissions, marketplace fees, and more in one easy view.

Business continuity

Proactively detect storefront health issues; manage multichannel hours, virtual brands, and more in one place.

On- and off-premise success

Maximize the value of your in-store, online, and delivery business from a single place.

Enterprise-scale results

“Our partnership [with Otter] has allowed us to effectively grow and manage our delivery business by enabling us to aggregate all of the delivery partners into a single platform.”

Travis W
Division Manager, United Pacific
74%
Decrease in order issues
25%
Decrease in canceled orders
44%
Increase in weekly orders
22%
Increase in average basket size

“Otter has become an integral part of our business and we’re thrilled to grow alongside them during our expansion.”

Jason R
VP of Operational Services, Just Salad
44%
Improvement in 1st month downtime
539
Offline hours prevented
$15.7k
Additional sales in last 4 months

“Otter’s ability to uncover insights about order errors and missed orders has saved significant money and time.”

Marc B
Senior VP, Marketing & Product Development, Hooter’s

“You have nothing to lose and a lot to gain. Super easy setup and you can consolidate all of your delivery orders into one place. Makes life a lot easier in this already stressful industry. Managing all incoming orders, prep times and more from one place is a tremendous benefit for all restaurants.”

Raz M
Director of Operations, Dog Haus

‍“With the insights reporting that Otter created, we're able to generate real-time reporting and results for us to analyze— item assortment, sales, missed orders, cancellations. We can improve at a higher speed than we would have on the other reporting models that we’ve used.”

Robert W
Digital Platforms Manager, ExtraMile

The Otter ecosystem

Revenue Analytics

Gain a 360-degree view of your restaurant's performance, identify hidden operational issues and minimize the impact of refunds.

Order Manager

See and manage all your orders from delivery apps, your direct ordering channel, your POS and more from a single screen.

Point of Sale

Run your restaurant using our point-of-sale system that allows you to process orders from all channels in one platform.

Digital Dine-in

Improve your restaurant’s efficiency, reduce labor costs, and increase table turnover with our QR code ordering solution.

Kiosk

Streamline in-store ordering and reduce wait times to provide a great customer experience.

Direct Orders

Give your customers another way 
to order takeout or delivery with our commission-free online ordering platform.

Menus

Update your menu(s), mark items unavailable, change prices and more to keep your menus synchronized in real time.

Promotions

Create, run and optimize promotions on delivery apps automatically to drive increased sales and orders.

The order your restaurant needed

1 billion
Orders processed
40+
Countries
275k+
Customers

Hardware

1. Dual or single-screen register
Keep it simple with just one screen, or get an all-in-one register with separate screens for your employees and customers.
• Home screen: 15.6”
• Secondary screen (optional): 10.1”
2. Card reader
3. Card reader dock

Hardware

1. Dual or single-screen register
Keep it simple with just one screen, or get an all-in-one register with separate screens for your employees and customers.
• Home screen: 15.6”
• Secondary screen (optional): 10.1”
2. Card reader
3. Card reader dock

Hardware

1. Dual or single-screen register
Keep it simple with just one screen, or get an all-in-one register with separate screens for your employees and customers.
• Home screen: 15.6”
• Secondary screen (optional): 10.1”
2. Card reader
3. Card reader dock

Hardware

1. Dual or single-screen register
Keep it simple with just one screen, or get an all-in-one register with separate screens for your employees and customers.
• Home screen: 15.6”
• Secondary screen (optional): 10.1”
2. Card reader
3. Card reader dock

Want to learn more?

Talk to our enterprise sales team to learn more about how Otter can help.