Live Alerts

Detect and resolve issues from anywhere

Catch offline stores, order cancellations, and more with Live Alerts. Get mobile notifications, and automatically resolve issues with ease.

Minimize issues and protect your bottom line

Monitor storefront status

Receive alerts when you're offline but shouldn't be. Every sellable hour counts!

Always accept orders

With Always On, automatically reopen stores paused by your staff.

Perfect your operations

Get notified about missing menu hours, disconnected channels, and more.

Never miss a store issue

Ensure you and your store managers are instantly alerted when an issue arises.

Customize alerting preferences by brand, location, and channel

Stay in the loop on your operations across every location and ordering platform with Live Alerts.

Alert me when...
Special hours are missing

Easily integrate Live Alerts
with your existing setup

Simply connect your Uber Eats, DoorDash, and Grubhub accounts to start receiving issue alerts

Connect with Otter Order Manager to get more alerts

Access Otter’s dashboard to track store pauses over time

Pricing

Starting at $15/month/location

Book a demo →

Restaurateurs ♥ Otter

60% decrease in downtime within 5 months

Burger Chain

“Live Alerts makes me feel like I really don’t have to worry about anything. I’m confident that I’ll be notified if we’re missing orders or our stores go down.”

Operator
National Chicken Chain

14% increase in gross sales within 5 months

Burger Chain

Have questions?
We're here to help.

Decrease issues across orders and store hours with Live Alerts.

Explore more Otter products

Point of sale

Starting at $19/mo

QR Ordering

Starting at $30/mo

Kiosk

Starting at $55/mo