Increase repeat sales and deliver
a memorable customer experience
Generate repeat business
Increase revenue and order frequency by rewarding guests for ordering.
Higher spend per visit
Use rewards and promotions to increase items purchased and average ticket size.
Turn guests into promoters
Loyal guests are 55% more likely to recommend your restaurant to their friends.
Understand guest behavior
Use guest insights to analyze ordering behavior and optimize your menu.
Set up and launch your loyalty
program in minutes
Define how guests earn
Reward guests by how much they spend, or for buying specific items.
Give your rewards a name
Define what rewards your guests earn – bucks, stars, points, etc.
Promote the program
Share your loyalty program on your website, social media, or in-store via QR code.
Encourage sign ups in-store
Encourage guests and staff to enroll new members on POS, and mobile via QR code.
Reward seamlessly
Reward guests seamlessly for every in-store purchase they make.
Easy for guests to redeem rewards, and just as simple for your staff
Cashiers can look up, redeem, and enroll loyalty guests via POS
Point of sale conveniently allows staff to enroll guests in the program, redeem rewards, and check transaction history.
Get the competitive edge with insights into guest behavior
Analyze the performance of your loyalty program and attribute revenue to rewards spend for Loyalty Members.
Measure sales impact
Get instant access to data, like top loyalty guests, loyalty-attributed sales, and average spend.
Track guest activity
View a guest’s loyalty status and activity to provide a more personalized experience.
Optimize your promotions
Learn what promotions are working for your guests and optimize future offers.
Restaurateurs ♥ Otter
“Otter’s system keeps us innovative and makes our daily operations a breeze."
Reda
Owner, IDK Philly
"Other systems haven't been flexible enough to keep my customers satisfied. Otter gives my customers a more comfortable feeling – like a neighborhood restaurant should."
Gus
Owner, Jim’s Burgers
"Loyal customers spend 67% more than new customers."
business.com
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