Order Aggregation

Pricing Details

LiteStandard
Point of Sale
Time cardsPoint of Sale add-on¹Point of Sale add-on¹
Drawer managementPoint of Sale add-on¹Point of Sale add-on¹
¹ Point of Sale available as add-on to Otter Lite and Standard for +$19 / month
Order Manager
Delivery app order aggregation
Auto accept & print
Store pause
Prep time adjustment
Additional brand integration×First brand included²
² Each additional 3rd party virtual brand for $20 / brand / month
Handoffs
SMS notifications×
Pick-up feed×
Mobile check-in×
Mark as complete×
Handoffs usage fee×8¢ / order
Menus
Menu management
Item availability updates
Selective item publishing
Image optimization
Analytics
Business Performance²
Operational ExcellenceAdvanced Analytics add-on³
Menu PerformanceAdvanced Analytics add-on³
Staff²
Marketing
Reports
Ratings and ReviewsAdvanced Analytics add-on³
³ Order ratings are available only in Otter Lite and Otter Standard
Financials
PayoutsAdvanced Analytics add-on⁴
TaxesAdvanced Analytics add-on⁴
Spending
⁴ Advanced Analytics available as add-on to Otter Lite for +$40 / month
Marketing
Automated promotions×
Marketing analytics×
Optimized marketing×
Run multiple campaigns×
Order & item promotions×
Discounts×
Digital Dine-In
QR code orderingDigital Dine-in add-on⁵Digital Dine-in add-on⁴
Split paymentsDigital Dine-in add-on⁵Digital Dine-in add-on⁴
Open tabsDigital Dine-in add-on⁵Digital Dine-in add-on⁴
Flexible paymentsDigital Dine-in add-on⁵Digital Dine-in add-on⁴
⁵ Digital Dine-in available as add-on to Otter Lite or Otter Standard for $30 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
Online Ordering
Scheduled ordersOnline Ordering add-on⁶Online Ordering add-on⁵
Flexible paymentsOnline Ordering add-on⁶Online Ordering add-on⁵
Centralized menuOnline Ordering add-on⁶Online Ordering add-on⁵
Website build & maintenance$30 / month$30 / month
⁶ Online Ordering available as add-on to Otter Lite or Otter Standard for $55 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
3rd Party POS Integrations
Consolidate online orders$20 / month*$20 / month*
POS integration setup fee$100 one-time fee*
Couriers
Third party delivery$10 / month*
Live Monitoring
Real-time status widgets
Live AlertsExcludes store status alert
Hardware⁷
Bluetooth printer$20 / month
Cloud printer$20 / month
Sticker printer$25 / month
LTE tablet (8.7”)$35 / month + LTE Plan of $45 / month
Tablet (8.7”)$20 / month
Tablet (10.5”)$29 / month
Otter mini kiosk$85 / month
Otter mini kiosk bundle$100 / month
Otter kiosk$149 / month
Software fee for additional hardware$15 / month
⁷ Hardware available for lease or purchase, price available on request
Other fees
Setup fee$150*
Credit card processing fees2.39% + 15¢ per tap, dip, or swipe;
2.99% + 30¢ per manually entered transaction
2.39% + 15¢ per tap, dip, or swipe;
2.99% + 30¢ per manually entered transaction

* Price per location

Illustration of a person standing at a counter stacked with takeout bags and menus while another person sits at a desk using a desktop computer

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