Point of Sale

Pricing details

StarterMain
Point of Sale
Time cards●●
Drawer management●●
Order Manager
Delivery app order aggregationOrder Manager add-on¹Order Manager add-on¹
Auto accept & printOrder Manager add-on¹Order Manager add-on¹
Store pauseOrder Manager add-on¹Order Manager add-on¹
Prep time adjustmentOrder Manager add-on¹Order Manager add-on¹
Additional brand integrationOrder Manager add-on¹Order Manager add-on¹
¹ Order Manager add-on for $85 / month
Handoffs
SMS notificationsHand off add-on²Hand off add-on²
Pick-up feedHand off add-on²Hand off add-on²
Mobile check-inHand off add-on²Hand off add-on²
Mark as completeHand off add-on²Hand off add-on²
Handoffs usage feeHand off add-on²Hand off add-on²
² Hand off add-on for $10 / month
Menus
Menu management●●
Item availability updates●●
Selective item publishing●●
Image optimization●●
Analytics
Business Performance●
Operational Excellence●●
Menu PerformanceAdvanced Analytics add-on³Advanced Analytics add-on³
Staff²●●
Marketing●●
Reports●●
Ratings and ReviewsAdvanced Analytics add-on³Advanced Analytics add-on³
Business Performance²●
Financials
PayoutsAdvanced Analytics add-on³Advanced Analytics add-on³
TaxesAdvanced Analytics add-on³Advanced Analytics add-on³
Spending●●
Marketing
Automated promotions××
Marketing analytics××
Optimized marketing××
Run multiple campaigns××
Order & item promotions××
Discounts××
Digital Dine-In
QR code orderingDigital Dine-in add-on⁴Digital Dine-in add-on⁴
Split paymentsDigital Dine-in add-on⁴Digital Dine-in add-on⁴
Open tabsDigital Dine-in add-on⁴Digital Dine-in add-on⁴
Flexible paymentsDigital Dine-in add-on⁴Digital Dine-in add-on⁴
³ Digital Dine-in available as add-on to Otter Lite or Otter Standard for $30 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
Online Ordering
Scheduled ordersOnline Ordering add-on⁵Online Ordering add-on⁵
Flexible paymentsOnline Ordering add-on⁵Online Ordering add-on⁵
Centralized menuOnline Ordering add-on⁵Online Ordering add-on⁵
Website build & maintenance$30 / month$30 / month
⁴ Online Ordering available as add-on to Otter Lite or Otter Standard for $55 / month plus third party payment processing fees (Stripe 30¢ and 2.99% / total order amount)
3rd Party POS Integrations
Consolidate online orders$20 / month*$20 / month*
POS integration setup fee$100 one-time fee*●
Couriers
Third party delivery$10 / month*$10 / month*
Live Monitoring
Real-time status widgets●●
Live AlertsExcludes store status alert●
Hardware⁶
Bluetooth printer$20 / month$20 / month
Cloud printer$20 / month$20 / month
Sticker printer$25 / month$25 / month
LTE tablet (8.7”)$35 / month + LTE Plan of $45 / month$35 / month + LTE Plan of $45 / month
Tablet (8.7”)$20 / month$20 / month
Tablet (10.5”)$29 / month$29 / month
Otter mini kiosk$85 / month$85 / month
Otter mini kiosk bundle$100 / month$100 / month
Otter kiosk$149 / month$149 / month
Software fee for additional hardware$15 / month$15 / month
Single Screen Terminal$399 or $29 / month$399 or $29 / month
Dual Screen Terminal$499 or $39 / month$499 or $39 / month
Card Reader$80 or $15 / month$80 or $15 / month
Kiosk 15"$799 or $49 / month$799 or $49 / month
Cash Drawer$60$60
* Hardware available for lease or purchase, price available on request
Gift Cards
Gift Cards$30 / mo$30 / mo
Other fees
Setup fee$150*●
Credit card processing fees3.19% + 15¢ per transaction (CP)
3.29% + 30¢ per transaction (CNP)		2.39% + 15¢ per transaction (CP)
2.99% + 30¢ per transaction (CNP)

* Price per location

Illustration of a person standing at a counter stacked with takeout bags and menus while another person sits at a desk using a desktop computer

Otter for enterprise

For businesses that need to deploy a restaurant management solution across multiple locations. Get Otter’s all-in-one solution to create a source of truth and further scale your business with confidence.