What are the costs associated with implementing a POS system?

Jun 19, 2024 | 4 min read

Initial Setup Costs for a POS System

Setting up a POS system could be an expensive task for most businesses, depending on the provider, specific requirements from the company, and the type of business. Business areas like food and restaurants might differ from retail in cost due to their process demands.

One of the popular options is Square POS, which has free Basic plans and provides a free card reader for in-person transactions. If the business needs more advanced features, Square comes at $60.00 a month. Additional fees are tacked on whenever businesses use Square's payment processing system and depend on the type of transaction. There are also extra costs for add-on tools like marketing, loyalty programs, and payroll management.

On the other hand, Shopify's POS system focuses on businesses that seek portable solutions rather than countertop terminals. Their subscription plans range from $29.00 to $299.00 per month, so it would be fitting for restaurant and food business owners who require adaptable POS solutions.

Another place to look would be BuyerZone, which is a marketplace that enables businesses to be connected with vendors. Prices vary depending on individual needs. After all, it could help restaurants look for multiple POS terminals or a mix of software and hardware solutions.

Ongoing Maintenance Costs for a POS System

Knowing the associated and recurring costs of a POS system will help businesses plan an adequate budget. This might include installation, staff training, writing and updating the database, network wiring, and other consumables such as paper and ribbons. There could be yearly support for software and hardware; this would be charged in various ways, ranging from one-time fees to monthly or annual recurring charges.

The prices differ entirely when one considers some of the specific POS service providers: Square is accessible for essential services, with a processing fee per transaction. Shopify charges a monthly subscription fee and has different rates of processing fees depending on the plan. In the case of Venmo, it charges per transaction for processing without mentioning an upfront cost or monthly subscription fee.

Potential Hidden Costs Associated with a POS System

Some other potential hidden fees with a POS system may be the payment processing or interchange fees, which are per transaction for processing; the chargeback fees; monthly service fees or service fees per transaction; monthly statement fees, minimum requirements, and many others.

In addition to that, extra costs are incurred for complementary tools such as marketing, loyalty, and payroll. Now, add the hardware cost and setup—especially when POS providers are packing hardware and software into one bundle; sometimes upfront investment would lead to recurrent monthly subscription or yearly subscription costs.

Comparing the Costs of Different POS Systems

The upfront and ongoing costs are two essential elements in comparing the different systems related to POS charges. Square POS is most accessible with no up-front fees, $0.00 monthly, but with a credit transaction fee per swiped transaction. Stax also has no up-front fees, placing their lowest monthly payment at $99.00, charging only for the interchange fee on credit transactions.

Even though Square has no startup fee, costing $0.00 per month, its 2.6% + $0.10 credit transaction fee makes Toast POS very competitive in pricing. Further down the list are Lightspeed POS and Shopify POS—neither of these charges a startup fee, although monthly and transaction fees still provide stiff competition to Square.

The decision on which POS system to go for should consider both immediate and long-term financial implications, compared with the degree of ability of the system to answer unique business needs.

References

Next Generation Restaurant POS from Otter

The next generation of POS is here. Otter consolidates everything you need to run your business into one system. Manage all your apps, orders, analytics, and marketing with ease.

  • Increase your revenue by reaching more channels
  • One mission control center for your restaurant
  • Reduce your expenses through self-serve options

Learn more about Otter POS

Jun 19, 2024 | 4 min read

About Otter

Otter helps your restaurant business grow. Here a few of our key results:
  • Increase revenue up to 10% with Marketing*
  • Reduce storefront downtime by up to 50% with Live Alerts*
  • Increase sales up to 50% with Digital Dine-In's QR code ordering*
  • Reduce missed orders to less than 1% with Order Manager's Auto-Accept feature*
  • Supercharge your food business with our all-in-one restaurant POS system*
* Results based on typical Otter customer performance

DISCLAIMER: This information is provided for general informational purposes only and the content does not constitute an endorsement. Otter does not warrant the accuracy or completeness of any information, text, images/graphics, links, or other content contained within the content. We recommend that you consult with financial, legal, and business professionals for advice specific to your situation.

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