Sign In

Hardware

Ready to begin?

Follow this guide to:

  • Connect your delivery accounts
  • Publish your menu
  • Log into Order Manager
  • Set up hardware
  • Scroll down to get started!

Step 1

Log in and connect

Connect your delivery providers in the otter dashboard in these easy steps:

  1. Log into the Otter dashboard here using the username and password created at signup.
  2. Connect your delivery accounts.

Can't find your password? Select “forgot password” here.

Learn more

Step 2

Publish your menu

Manage your menus everywhere with Otter. Publishing means your menu will go live on all your connected delivery providers. Don’t worry, you can make instant changes to it with a click.

  1. Go to the Menus app in your Otter Dashboard.
  2. Import your menu from any delivery provider you’ve connected.
  3. Publish your menu and send it live.

You can edit and re-publish anytime in Otter, or contact customer support for help making changes.

Learn more

Step 3

Log into Order Manager

Order Manager lets you aggregate all your orders on your Otter tablet.

  1. Log in to the Otter App on any Android device. You'll find your tablet login info in your email (be sure to check spam). If you purchased hardware through us, login details can also be found on the setup instructions included in your shipment.
  2. Orders from your connected delivery providers will start to appear on the screen.
  3. Start managing your orders through Otter - you can return your other delivery tablets.
Learn more

Step 4

Set up your hardware

Getting your tablet and printer up and running is easy. Pick which hardware you have to get the setup instructions.

Have questions about your shipment or need to add hardware? Give us a call at (704) 396-8837 (option 3).

Set up your hardware

Extras and other products

POS Integration

A dedicated POS specialist has been assigned to your account and will be reaching out to you soon. Check your email for updates and to set up a call with your POS specialist to get fully integrated.

Learn more →

Direct Orders

1. Publish your menu

2. Publish your store(s) to generate your website

3. Configure your fulfillment settings

4. Connect Stripe

Learn more →
Otter Promotions

Otter Promotions

Start your first campaign today. Navigate to the Promotions App in Business Manager to automatically run promotions on all your connected delivery providers.

Learn more →

Need help?

Our onboarding team is here for you. Give us a call at (704) 396-8837 (option 3) or fill out our customer support form and we’ll get back to you within 24 hours.