What is a Cafeteria?

Feb 28, 2024 | 6 min read

A cafeteria, also known as a canteen in some regions, is a specific type of food service location that is distinct from traditional restaurants. The defining feature of a cafeteria is its minimal or non-existent table service. Instead, customers select their food from counters or stalls and place it on a tray. Some cafeterias also have stations where customers can order food items like hamburgers or tacos that need to be served hot and can be prepared quickly. Cafeterias are commonly found within larger institutions such as schools, colleges, office buildings, department stores, hospitals, museums, places of worship, amusement parks, military bases, prisons, and factories. Payment methods in cafeterias vary, with some charging a flat rate for admission, similar to a buffet, while others require customers to pay for each item at check-out.

Origin and history of the cafeteria

The term “cafeteria” originated in the United States, with the first self-service restaurant, a precursor to the modern cafeteria, being the Exchange Buffet in New York City. This establishment, which opened its doors on September 4, 1885, catered solely to male patrons who would purchase their food at a counter and consume it while standing. The term “cafeteria” was introduced to the American lexicon during the 1893 World's Columbian Exposition in Chicago by entrepreneur John Kruger. Inspired by the smörgåsbords he encountered during his travels in Sweden, Kruger created an American version that emphasized simplicity and light fare. He named it the “cafeteria”, a term derived from Spanish meaning “coffee shop”.

The cafeteria format was further refined by the chain of Childs Restaurants, which in 1898 introduced trays and a “tray line” to the self-service format at their 130 Broadway location in New York City. The “cafeteria craze” is believed to have been sparked in May 1905, when Helen Mosher opened a downtown L.A. restaurant where patrons selected their food at a long counter and carried their trays to their tables.

Unique characteristics of cafeterias

Size

Cafeterias are typically larger in size as they are designed to accommodate a high volume of customers at once. They often have long serving counters and extensive seating areas to facilitate self-service, which is a defining feature of cafeterias. In contrast, traditional sit-down restaurants, fast food outlets, and fine dining establishments may vary in size.

Atmosphere

Cafeterias are typically more casual and functional, designed to serve a large number of people quickly and efficiently. They often have a self-service model where customers choose their food from a counter and carry it to their table, which contributes to a more informal and bustling atmosphere.

Menu

Cafeterias typically offer a more limited, straightforward menu, focusing on comfort food and daily specials. The food is often pre-prepared and displayed behind a counter, allowing customers to see their options and make selections as they move along a line. This self-service style is a hallmark of cafeteria dining.

Service

In a cafeteria, customers typically serve themselves from a variety of pre-prepared dishes displayed on a counter or buffet. This self-service model allows for quicker service and greater control over portion sizes and food selection. However, it often lacks the personal touch and customer service found in other restaurant types.

Alcohol

Cafeterias are typically self-service establishments, often not serving alcohol due to their casual, quick-service nature and a clientele that includes families and children. If they do serve alcohol, it's usually limited to beer and wine, and customers typically serve themselves after showing proof of age.

What items are typically on a cafeteria’s menu?

Breakfast

Cafeterias often offer quick, on-the-go options like Scrambled Eggs ($2.15 ~ $3.29), Bacon ($2.78 ~ $6.92), Pancakes ($6.63 ~ $13.00), Oatmeal ($2.38 ~ $6.93), and Fruit Salad ($4.55 ~ $14.20).

Lunch

For lunch, cafeterias provide a range of choices that cater to different dietary preferences and needs. Some popular items include Chicken Caesar Salad ($8.29 ~ $16.31), Grilled Cheese Sandwiches ($4.32 ~ $9.02), Tomato Soup ($4.95 ~ $8.00), Pizza Slices ($2.31 ~ $5.08), and Pasta ($6.23 ~ $15.83).

Dinner

Dinner at a cafeteria can include items like Roast Beef ($8.82 ~ $14.94), Mashed Potatoes ($2.96 ~ $6.88), Steamed Vegetables ($3.99 ~ $11.00), Spaghetti Bolognese ($14.04 ~ $22.92), and Grilled Salmon ($16.13 ~ $28.79).

Desserts

For dessert, cafeterias may offer Apple Pie ($4.33 ~ $10.50), Chocolate Cake ($6.61 ~ $12.10), Ice Cream ($3.13 ~ $9.40), Fruit Salad ($4.55 ~ $14.20), and Cheesecake ($5.77 ~ $9.44).

Beverages

Beverage options typically include Coffee ($2.00 ~ $4.13), Tea ($1.98 ~ $4.73), Soft Drinks ($2.49 ~ $4.25), Water ($1.52 ~ $2.52), and Juice ($2.50 ~ $5.01).

Are cafeterias popular for breakfast, lunch, and dinner?

Cafeterias are generally popular for all three meals due to their convenience, affordability, and variety of options. For breakfast, they often offer quick, on-the-go options, making them a popular choice for people heading to work or school. Lunchtime in cafeterias is usually busy, as they provide a range of choices that cater to different dietary preferences and needs. Dinner at a cafeteria can be popular too, especially in urban areas where people seek easy, no-fuss dining options after a long day.

Are cafeterias popular for food delivery?

The popularity of a cafeteria for food delivery largely depends on the specific cafeteria and its offerings. Some cafeterias may be popular for food delivery due to their diverse menu, quality of food, and efficient service. However, traditionally, cafeterias are known for their in-person dining experience where customers can choose from a variety of dishes displayed in a serving line. This model may not translate as well to a delivery format, especially if the food does not travel well or if the cafeteria does not have a robust system for handling delivery orders.

What are the most popular cafeteria chains?

When it comes to popular restaurant chains that offer cafeteria-style dining, a few names stand out. Bickford's, Carrows, and Coco's Bakery are among the top choices. Bickford's, with 3 locations, and Carrows, with 9 locations, are both based in the United States. Coco's Bakery, a subsidiary of Shari's Cafe & Pies, operates 10 locations in Arizona and California as of February 2024. Founded in 1948, Coco's Bakery has a rich history and is known for its pies, adding a bakery aspect to their operations.

References

Feb 28, 2024 | 6 min read

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