What is a Food Court?

Feb 28, 2024 | 10 min read

A food court, also known as a food hall, is a common area within a facility that houses multiple food vendors. These vendors are typically located in an indoor plaza or common area contiguous with their counters. Food courts are prevalent in various locations, including shopping malls, airports, parks, and even some standalone developments. They have also become a popular feature in educational institutions such as high schools and universities, where they often replace or supplement traditional cafeterias.

Food courts offer a self-serve dining experience, with meals ordered at one of the vendors and then taken to a shared dining area. They also provide the option for takeout, with food packaged for consumption elsewhere, such as at home or the workplace. In some cases, vendors may also sell packed meals for customers to take home. The food is typically eaten with plastic cutlery, although some exceptions exist, such as Carrefour Laval, which requires its food court tenants to use solid dinnerware and cutlery.

Origin and history of the food court

The origin of the food court concept can be traced back to the United States, with the first successful implementation at the Paramus Park shopping mall in Paramus, New Jersey in March 1974. This was a project by the Rouse Company, a leading mall building company at the time. The concept was initially attempted at the Plymouth Meeting Mall in 1971, but it was not successful due to its small size and lack of variety. Over time, the food court concept has evolved in the US into the food hall, and in Jakarta, it has transformed into the food-park concept, where food stalls are located in park-like open spaces.

However, the modern understanding of a food court also has roots in the open-air complexes known as “hawker centers” commonly found in Hong Kong, Malaysia, and Singapore. These centers were established as a more sanitary alternative to mobile hawker carts, offering a variety of affordable meals. The first two hawker centers were built in Kuala Lumpur in 1967 to improve hygiene standards and clear the roads of streetside stores. In Singapore, hawker centers sprang up in urban areas following rapid urbanization in the 1950s and 1960s, partly to address the problem of unhygienic food preparation by unlicensed street hawkers. Today, these are increasingly being replaced by food courts, which are indoor, air-conditioned versions of hawker centers located in shopping malls and other commercial venues.

Unique characteristics of food courts

Size

Food courts and standalone restaurants differ significantly in size and layout due to their distinct operational models. A food court is typically a large, open area within a shopping mall or similar complex, housing multiple small food stalls or counters. Each stall is relatively small, often just large enough for a kitchen and a service counter, as seating is shared in the communal area. The total area of a food court can be quite large, but this is divided among many vendors. On the other hand, standalone restaurants, whether they are fast food, casual dining, or fine dining establishments, usually occupy their own dedicated space. This includes not only the kitchen but also individual seating and dining areas, restrooms, and possibly additional spaces like a bar or outdoor patio. The size of standalone restaurants can vary widely, from small bistros and cafés to large, multi-story establishments.

Atmosphere

Food courts and other types of restaurants differ significantly in terms of atmosphere. A food court, typically found in shopping malls or large commercial complexes, offers a casual, bustling environment. It's a shared dining space where multiple vendors sell food from counters, often representing a variety of cuisines. The atmosphere is generally noisy and busy, with a high turnover of customers. Seating is communal, and the decor is usually functional rather than stylish. On the other hand, standalone restaurants, whether they are fast food, casual dining, or fine dining, provide a more controlled and distinct atmosphere. Fast food restaurants are designed for quick service, but still offer a more personalized experience than food courts. Casual dining restaurants offer a relaxed environment, often with unique decor and background music to enhance the dining experience. Fine dining restaurants focus on creating a luxurious and sophisticated atmosphere, with high-end decor, ambient lighting, and often, a dress code.

Menu

Food courts and other types of restaurants differ significantly in their menu offerings. Food courts, typically found in malls or large shopping centers, offer a variety of cuisines from multiple vendors in a communal dining space. The menus are often limited, focusing on popular, easy-to-prepare dishes that can be served quickly, such as burgers, pizza, sushi, or stir-fry. The emphasis is on convenience and fast service. On the other hand, standalone restaurants, whether they are fast food, casual dining, or fine dining establishments, usually have a more extensive and specialized menu. These restaurants often focus on a specific cuisine or theme, such as Italian, Mexican, seafood, or steakhouse. The menus are carefully curated to provide a unique dining experience, with dishes prepared to order and often featuring seasonal or locally sourced ingredients. Service may be slower, but the emphasis is on quality and the overall dining experience.

Service

Food courts and other types of restaurants differ significantly in their service style. Food courts are typically found in large public areas like malls or airports and offer a variety of fast food or quick-service options from multiple vendors. Customers order at the counter, pay immediately, and either take their food to go or eat at communal tables. There is minimal interaction with staff, and the focus is on quick, convenient service. On the other hand, other types of restaurants, such as fine dining, casual dining, or family-style restaurants, offer a more personalized and leisurely dining experience. Customers are typically seated by a host, and a server takes their order, brings their food, and handles payment at the end of the meal. These restaurants often have a wider range of menu options, and the food is usually prepared to order. The service is more attentive, with staff available to answer questions, make recommendations, and accommodate special requests.

Alcohol

Food courts and other types of restaurants differ significantly in their alcohol serving practices. Food courts, typically found in malls or large shopping centers, usually do not serve alcohol due to their open layout and shared seating areas. This is because it's challenging to monitor and control alcohol consumption in such a setting. Additionally, food courts cater to a wide range of customers, including families with children, and aim to maintain a family-friendly environment. On the other hand, standalone restaurants, bistros, and pubs often serve a variety of alcoholic beverages, including beer, wine, and cocktails. These establishments have the necessary licenses and trained staff to serve and monitor alcohol consumption. They also have the infrastructure to enforce age restrictions and ensure responsible drinking. In fine dining restaurants, alcohol service is often an integral part of the dining experience. These establishments may employ sommeliers to guide customers in their wine selection and pairing with food.

What items are typically on a food court’s menu?

Fast Food

Fast food is a staple in food courts, offering a variety of quick and convenient options. Typical items include burgers ($6.35 ~ $18.00), fries ($2.99 ~ $8.48), chicken nuggets ($4.99 ~ $9.99), hot dogs ($2.43 ~ $12.00), pizza ($8.66 ~ $27.96), tacos ($2.70 ~ $18.00), and burritos ($7.99 ~ $17.26).

Asian Cuisine

Asian cuisine is another popular choice in food courts. Customers can enjoy sushi ($9.17 ~ $46.74), ramen ($1.59 ~ $17.99), fried rice ($4.43 ~ $16.81), spring rolls ($4.02 ~ $10.39), dim sum ($6.58 ~ $9.98), and pad thai ($11.45 ~ $18.89).

Italian Cuisine

Italian cuisine is also commonly found in food courts. Menu items include pasta ($3.50 ~ $22.69), lasagna ($11.92 ~ $49.06), ravioli ($10.26 ~ $23.10), spaghetti bolognese ($13.95 ~ $25.00), and pizza Margherita ($12.01 ~ $29.95).

Desserts

For those with a sweet tooth, dessert options include ice cream ($3.00 ~ $9.40), cheesecake ($4.79 ~ $14.00), brownies ($1.25 ~ $6.22), fruit salad ($4.50 ~ $14.20), and crepes ($6.62 ~ $17.47).

Beverages

Beverage options in food courts include soft drinks ($2.00 ~ $4.25), coffee ($1.99 ~ $5.93), tea ($1.95 ~ $4.73), smoothies ($4.50 ~ $10.65), and milkshakes ($4.78 ~ $9.01).

Healthy Options

For health-conscious customers, food courts offer salads ($2.75 ~ $15.73), grilled chicken ($6.00 ~ $20.00), quinoa bowls ($3.02 ~ $18.75), smoothie bowls ($5.88 ~ $10.97), and vegetable stir fry ($9.85 ~ $23.40).

Are food courts popular for breakfast, lunch, and dinner?

Food courts are popular for all three meals of the day, but their popularity varies depending on the time and location. For breakfast, food courts may not be the first choice for many, especially during weekdays, as people often prefer quick, on-the-go options or a meal at home. However, in shopping malls or airports where there's high foot traffic in the morning, food courts can be quite popular. Lunchtime is typically the busiest period for food courts. They offer a wide variety of cuisines and quick service, making them an ideal choice for office workers, shoppers, and tourists looking for a quick and convenient meal. Dinner at food courts is popular too, especially in urban areas and shopping centers. They offer an affordable and diverse range of food options. However, some might prefer a more relaxed and private dining environment for dinner, which is something a bustling food court may not provide.

Are food courts popular for food delivery?

Food courts are typically not the primary source for food delivery services. While they offer a wide variety of food options from multiple vendors, they are primarily designed for in-person dining experiences in a communal setting, such as in malls, airports, or office buildings. However, with the rise of food delivery apps and services, some food courts have adapted to include delivery options. This is not as common due to logistical challenges, such as coordinating orders from multiple vendors and navigating crowded public spaces for pickup. In general, standalone restaurants, especially those with established takeout or delivery infrastructure, are more popular for food delivery.

What are the most popular food court chains?

When it comes to popular restaurant chains for food courts, there are several names that stand out. As of 2024, the most frequented chains globally are McDonald's, Subway, and Starbucks, all hailing from the United States, with 40,275, 37,000, and 36,170 locations respectively. China also contributes to the list with Mixue Ice Cream & Tea and Luckin Coffee, boasting 36,153 and 13,273 locations respectively. Other notable mentions include KFC, Burger King, Pizza Hut, and Canada's Tim Hortons. In the United States, food courts often feature a diverse range of cuisines. Asian/Pacific food chains like BonChon Chicken, Cupbop, and Panda Express are common sights. For those with a sweet tooth, baked goods chains such as Auntie Anne's, Cinnabon, and Krispy Kreme are popular choices. Beverage chains like Biggby Coffee, Caribou Coffee, and Dunkin' Donuts also have a significant presence.

References

Feb 28, 2024 | 10 min read

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